Welcome
How to use A-Sync, the aviation maintenance and engineering platform.
A-Sync is where your organisation plans, performs, certifies and bills aircraft maintenance. This guide explains what each part of the application is for and walks through the tasks people do in it every day.
How this guide is organised
Getting started
Sign in, learn the layout of the workspace, and see what your role can do.
Modules
One chapter per area of the application, in the order they appear in the sidebar.
Customer portal
The separate workspace your customers use to follow their work and collect documents.
Reference
Glossary, role permissions and frequently asked questions.
Finding what you need
Each module chapter follows the same shape, so you can jump straight to the part you want:
- What it's for - a short description of the area and the work it supports.
- Key concepts - the handful of terms you need before the steps make sense.
- Common tasks - numbered walkthroughs, with a picture of the screen.
- Role notes - who can see and do what.
- Related modules - where the work goes next.
If you are looking for a term rather than a screen, start with the glossary. If you want to know why a button is missing for you, see the role permissions reference.
Screens may differ slightly
What you see depends on your role, your organisation's settings and the size of your screen. The screenshots in this guide were taken on a tablet in landscape, which is the layout most people use on the hangar floor.